Coming just two months after Brocade acquired carrier class WiFi player Ruckus Wireless, the company has landed one of the most prestigious contracts it has ever claimed, rebuilding all the WiFi at AccorHotels, the second largest hotel chain in the world.
Usually this type of contract is reserved for incumbent telcos, and we’re sure one or more are involved, because someone has to backhaul the services, but Ruckus will install new WiFi at 3,700 hotels in 90 countries, reaching 480,000 rooms.
Ruckus will now update AccorHotels WiFi technology and infrastructure with a view to improving performance for both customers and the business of the hotels themselves.
AccorHotels takes in brands such as Sofitel, Mercure, Pullman, Novotel, Ibis and Adagio. AccorHotels boasts that all of its rooms have free WiFi, but the truth is that it is two tiered with free WiFi fast enough at present to check your social media on your phone, but only at 250 Kbps, not fast enough to work on a laptop, although premium WiFi is offered at a daily charge.
Accor says its current service offerings will be streamlined to meet future demand which may also mean a change in that premium policy. Ruckus 802.11ac access points will provide the basis of the offering. Presumably that includes Wave 2 multi-user MIMO which is key to densification in the current range of devices.
AccorHotels uses the slogan, “Feel Welcome,” and there is nothing to make you feel less welcome than finding out that the WiFi is slow or needs paying for.
David Esseryk, VP guest technology at AccorHotels said, “Ruckus’ understanding of the hospitality industry and close relationship with global HSIA services providers made the choice clear-cut.”
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